Business Training
Training Courses in 'Personal & Professional'
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Employment Legislation 21st October 2010
Date: 23 September 2009
Description: Many employers fall foul of employment contract law. This programme begins with the subtleties of ‘Contract of Service’ and ‘Contract for Service’. It also deals in-depth with amendments and termination of contracts. -
Professional Presentation Skills 3rd & 4th November 2010
Date: 02 December 2009 - 03 December 2009
Description: Learn how to identify a clear message that your audience will relate to -
Writing for Results 16th September 2010
Date: 26 January 2010
Description: Reduce misunderstandings by clarifying your aims – and the needs of your reader. Your written communication says everything about your organisation. This practical workshop begins by analysing five vital barriers that prevent successful communication between writers and readers. -
Time and Stress Management 14th December 2010
Date: 27 January 2010
Description: Achieve better results by understanding your job role and setting realistic targets. Learn how to cope with stress and remain calm under pressure. Reduce time spent on paperwork, meetings and solving others's problems. -
Train the Trainer 12th & 13th October 2010
Date: 17 February 2010 - 18 February 2010
Description: To be a successful trainer you need to understand people. This workshop begins by introducing you to the four key learning styles: Activist, Reflector, Theorist and Pragmatist. You’ll learn how to recognise them – and appreciate the strengths and weaknesses of each. -
Writing for Results 1st December 2010
Date: 30 March 2010
Description: Reduce misunderstandings by clarifying your aims – and the needs of your reader. Your written communication says everything about your organisation. This practical workshop begins by analysing five vital barriers that prevent successful communication between writers and readers. -
Time and Stress Management 12th October 2010
Date: 13 April 2010
Description: Time management problems often begin when people take on too much. Effective use of your time requires a clear understanding of your role, your objectives and what is required of you. -
Exceptional Customer Care 13th October 2010
Date: 16 April 2010
Description: Organisations providing quality service grow three times as fast as their competitors. This workshop begins by looking at why customers are vital, what they actually buy – and what customer care means. -
Professional Presentation Skills 19th & 20th August 2010
Date: 26 May 2010 - 27 May 2010
Description: Learn how to identify a clear message that your audience will relate to -
Memory Skills 3rd September 2010
Date: 26 May 2010
Description: Do you put yourself under constant pressure to perform tasks straight away because you’re afraid of forgetting them? With these advanced recall techniques you can plan your day with confidence -
Appraisal Skills 16th December 2010
Date: 10 June 2010
Description: Make life easier for yourself. Many appraisal interviews fail to achieve the desired results and some they can actually cause confusion and alienation. This course shows you how to avoid the basic pitfalls. -
Exceptional Customer Care 11th August 2010
Date: 24 June 2010
Description: Organisations providing quality service grow three times as fast as their competitors. This workshop begins by looking at why customers are vital, what they actually buy – and what customer care means -
Influencing and Persuading 22 & 23 July 2010
Date: 22 July 2010 - 23 July 2010
Description: Passive or aggressive behaviour can project the wrong sort of image. This workshop begins by looking at the advantages of assertive communication – and shows how it overcomes suspicion and lack of trust -
Managing Change 23th July 2010
Date: 23 July 2010
Description: Successful change is a result of having clearly defined goals and a comprehensive strategy that is clearly shared from the top down to ensure there is a well communicated vision. -
Communication Skills 29th July 2010
Date: 29 July 2010
Description: Successful communication requires interaction. This workshop begins by introducing you to the five most important types of question – and the five ways to develop good listening habits -
Negotiation Skills 3rdth August 2010
Date: 03 August 2010
Description: We all negotiate on a daily basis – without realising it. Effective results begin with good planning. Top negotiators plan the discussion within a framework of clear targets, limits, outcomes and implications. -
Appraisal Skills 8th September 2010
Date: 08 September 2010
Description: Make life easier for yourself. Many appraisal interviews fail to achieve the desired results and some they can actually cause confusion and alienation. This course shows you how to avoid the basic pitfalls. -
Communication Skills 20th October 2010
Date: 20 October 2010
Description: Successful communication requires interaction. This workshop begins by introducing you to the five most important types of question – and the five ways to develop good listening habits. -
Influencing and Persuading 26th & 27th October 2010
Date: 26 October 2010 - 27 October 2010
Description: Passive or aggressive behaviour can project the wrong sort of image. This workshop begins by looking at the advantages of assertive communication – and shows how it overcomes suspicion and lack of trust -
Negotiation Skills 4th November 2010
Date: 04 November 2010
Description: We all negotiate on a daily basis – without realising it. Effective results begin with good planning. Top negotiators plan the discussion within a framework of clear targets, limits, outcomes and implications. -
Managing Change 19th November 2010
Date: 19 November 2010 - 19 December 2010
Description: Successful change is a result of having clearly defined goals and a comprehensive strategy that is clearly shared from the top down to ensure there is a well communicated vision. -
Influencing and Persuading 9th & 10th December 2010
Date: 09 December 2010 - 10 December 2010
Description: Passive or aggressive behaviour can project the wrong sort of image. This workshop begins by looking at the advantages of assertive communication – and shows how it overcomes suspicion and lack of trust -
Communication Skills 10th Decemeber 2010
Date: 10 December 2010
Description: Successful communication requires interaction. This workshop begins by introducing you to the five most important types of question – and the five ways to develop good listening habits.